数字化服务经理 SIAM™ Professional
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介绍信息

EXIN SIAM™ Professional (SIAMP.EN)
Scope
The EXIN SIAM™ Professional certification tests a candidate’s knowledge of the application of
SIAM™ to situations and the candidate’s ability to further analyze the SIAM concepts in the
following areas:
• The Discovery and Strategy stage
• The Plan and Build stage
• The Implement stage
• The Run and Improve stage
• SIAM practices across the stages
Summary
Service Integration and Management (SIAM) is a methodology used to manage and seamlessy
integrate multiple service providers to ensure a single business-facing IT organization.
The EXIN SIAM™ Professional certification tests a candidate’s knowledge and skills of the activities
in the four stages of the SIAM roadmap. A candidate who successfully completes the EXIN SIAM™
Professional can analyze, plan, build and inspect a multi-service provider environment.

Target Group
This certification is aimed at professionals worldwide who have an interest in the practices of
Service Integration and Management or want to apply or improve this methodology in an
organization. The content of this certification is appropriate for customer organizations who will
commission SIAM models, staff who provide retained capabilities in a customer organization,
service integrators, and service providers working within a SIAM ecosystem.
The target group includes, but is not limited to:
• Service Managers and Practitioners
• Service Provider Portfolio Managers
• Process Managers
• Project Managers
• Change Managers
• Service Level Managers
• Business Relationship Managers
• Program Managers
• Supplier Managers
• Service Architects
• Process Architects
• Business Change Practitioners
• Organizational Change Practitioners
• SIAM consultants

Requirements for Certification
• Successful completion of the EXIN SIAM™ Professional exam.
• Accredited EXIN SIAM™ Professional training, including completion of the Practical
Assignments.
Examination Details

Examination type:Multiple-choice questions
Number of questions:40
Pass mark:65% (26/40 questions)
Open book/notes:No
Electronic equipment/aides permitted:No
Exam duration:90 minutes